In the words of W. Arthur Porter,
“The innovation point is the pivotal moment when talented and motivated people seek the opportunity to act on their ideas and dreams.“
These words encapsulate the essence of innovation – the drive to transform ideas into tangible solutions. Recently, I had the privilege of attending an innovation conference for local governments, where I discovered a wealth of creative and forward-thinking initiatives. In this blog, I will share them with you through two standout examples and together we will explore how the principles of innovation apply in these contexts.
Park District’s Idea Dashboard: Fostering Collaborative Thinking
Among different innovation initiatives by local government, one outstanding initiative that drew our attention at the conference was the implementation of an “Idea Dashboard” by a dedicated local Park District. This visionary concept has proven to be a catalyst for community engagement, collaborative ideation, and the development of transformative solutions.
Here’s how it works:
At the core of the Idea Dashboard lies the principle of inclusivity. This digital platform serves as an open invitation to community members, offering them a dedicated space to share their ideas, big or small. What’s especially commendable is that each idea is not just welcomed but actively encouraged for review. Users are given the power to express their support by giving an idea a “thumbs up,” a simple yet effective way to gauge community interest and enthusiasm.
The Idea Dashboard, in essence, becomes a democratic forum where every citizen’s voice is valued, breaking down the barriers that often hinder open communication between local governments and the public.
A Collaborative Environment:
What truly sets this Idea Dashboard apart is the collaborative spirit it fosters. It’s not just a platform for the community; staff members are equally encouraged to participate actively. This also means that not only can the public share their ideas, but local government employees are encouraged to do the same, adding to the diverse pool of creative thinking.
But it doesn’t stop there. The real magic happens when community members and staff come together in a dynamic exchange of ideas. Conversations unfold, suggestions are refined, and solutions begin to take shape. This collaborative environment empowers the collective intelligence of the community, tapping into a wealth of diverse perspectives and experiences.
Ideas, like seeds, need the right environment to grow. The Idea Dashboard serves as an incubator for these innovative concepts. As ideas are shared and discussed, they receive valuable feedback and support from both the public and staff members. This ongoing collaboration breathes life into these ideas, allowing them to evolve, mature, and become more refined.
What emerges from this nurturing process are fully developed, actionable solutions. It shows the power of collective thinking, where community-driven ideas are transformed into tangible projects and initiatives that address the real needs and aspirations of the people.
The ultimate measure of success for any innovative platform is its real-world impact. The Park District’s Idea Dashboard doesn’t just generate buzz; it brings about tangible changes. Several innovations that originated from this platform have been successfully implemented. These are not just ideas on paper but transformative projects that have a direct and positive impact on the community.
The Park District’s success story serves as an inspiration for local governments looking to bridge the gap between citizens and administration while nurturing innovation at the grassroots level.
Alexa-Powered Local Government: Leveraging Technology for Efficiency
Another standout example of innovation at the conference was the use of Amazon’s Alexa technology to enhance local government services. This initiative showcases how cost-effective technology can be creatively employed to improve citizen experiences and streamline operations:
Light Maintenance Assistance: Local residents can now use Alexa to report and request assistance for minor maintenance issues. This not only simplifies the process but also reduces the burden on government resources.
Cost-Efficiency: By embracing readily available technology like Alexa, the local government is optimizing its budget while expanding the range of services it can provide.
Understanding the Essence of Innovation
As we’ve seen in these two cases, innovation is not just about creating entirely new devices or processes but also about adapting, improving, and creatively implementing ideas. To better grasp the essence of innovation, let’s refer to the definition:
Creation from Idea: Innovation, as a noun, refers to the creation of new devices or processes that result from study and experimentation.
Mental Creation: It can also signify the creation of something in the mind, emphasizing the importance of imagination.
Starting Something New: Lastly, innovation is the act of starting something for the first time or introducing something new to the world.
Innovation in Local Government
So, how can local governments and organizations utilize innovation? Here are three practical steps inspired by the conference:
Get Curious: Channel your inner three-year-old and explore ideas from a place of curiosity. Encourage a culture of questioning and seeking fresh perspectives.
Try the Opposite: Don’t be afraid to break away from conventional approaches. Experiment, take risks, and consider what happens when you do things differently.
Be Agile: Adapt quickly to change. The more agile your organization is, the more swiftly you can respond to new opportunities and challenges.
Innovation is not exclusive to tech giants or research labs; it’s a mindset that can be applied in local governments and organizations of all sizes. The examples of the Park District’s Idea Dashboard and Alexa-powered local government demonstrate that innovative thinking can lead to cost-effective solutions and improved services. By nurturing a culture of curiosity, experimentation, and adaptability, local governments can unlock their innovation potential and create a brighter future for their communities.
Maria is a local government and corporate alum with Fortune 500 experience, and academia adventures that constitute a treasure trove of colorful experiences over 20 years. With a doctorate of management in organizational leadership, Maria works with local governments to create workplaces that attract and retain the best talent. Yes, she is the author of Love-Based Leadership: The Model for Leading with Strength, Grace, and Authenticity – and no, it is not a book about Kumbaya, puppies, kittens, or rainbows. Her latest book, A Course in Leadership: 21 Spiritual Lessons on Power, Love, and Influence was released in June 2021. Maria is a classic rock and Motown junkie who hopes to learn drums from Keith Moon and Benny Benjamin in Rock-N-Roll Heaven.